Colorado Springs · serving the U.S. & Canada Custom-coded. Custom-cared-for.
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Three steps to kickoff.

The signup is sequenced so each step is small and reversible. Sign the agreement first; pay the first month second; send the onboarding details third. The build begins the same week the third step lands. If you would prefer a discovery call before signing up, the contact page is the right place to start instead.

Quick answers.

The agreement comes first because it sets the rules of the engagement before either of us is on the hook for anything. Payment comes second because the agreement says "the first $175 kicks off the build," and that is the literal moment it does. Onboarding comes third because the questions in the onboarding form only matter once both of us are committed.
Same flow. The discovery call replaces the "is this a fit" conversation, but the three steps above are still the actual signup. If you came from a call and the link to this page came from me, you can proceed straight through.
Stripe is the standard payment processor for small agencies. It handles card and ACH transactions on PCI-compliant infrastructure, and the agency never sees or stores your card number on its end of the wire. Stripe also handles dunning, dispute resolution, and the international payment surface for Canadian clients.
Nothing breaks. The agreement does not begin the engagement on its own; the first paid invoice does. You can sign today and pay tomorrow if that is easier. The build starts when the payment clears, not before.
Yes, you can. If at some point you would rather own the code outright, I am happy to quote a buyout, and the conversation tends to be a straightforward one. There is no penalty attached to asking, and the buyout amount is calculated against the months you have already paid.
The refund posture is in the service agreement in plain language. The short version: if I have not started building yet and you change your mind within the first week, the first payment is refundable in full. After the build kicks off, refunds are handled on a case-by-case basis.

Start with a twenty-minute call.

If you would rather talk before signing the agreement, the discovery call is the right place to do that. Twenty minutes on Google Meet, no pressure, and the same three steps still wait when you are ready.