You've got questions.
We've got straight answers.

There's no large design deposit or upfront build fee. Here's how it actually works: you sign a simple service agreement, make your first monthly payment of $175, and we immediately begin building your website. No $3,000–$5,000 due before a single page is designed — just your regular monthly payment to get started. The only potential third-party cost is a domain name if you don't already have one (typically $15–20/year, paid directly to a registrar). We'll be transparent about everything before we begin.

Everything. Custom design, custom-coded development, website hosting, unlimited content updates, 24/7 emergency support, mobile-first responsive design, Google PageSpeed optimization, on-page SEO foundation, and security monitoring. Your domain always stays in your name — you register and own it, we never do. There are no add-ons or upsells. The one flat rate covers your complete web presence, managed by us, for as long as you're with us.

Building a custom website takes significant time and skill. A comparable site built traditionally would cost $3,000–$5,000 upfront. We absorb that cost on your behalf so you can get started with just your first month's payment — but we need a 12-month commitment to make that work economically. Think of it like getting a new phone on a contract: the carrier subsidizes the upfront cost, and you commit to service for a period. After 12 months, you're month-to-month and can cancel anytime with 30 days' notice.

If you cancel before completing the 12-month minimum, you'd owe the balance of what the site would have cost as a lump-sum purchase ($4,000), minus the monthly payments you've already made. For example, if you cancel at month 6, you'd owe $4,000 minus $900 (6 × $175) = $3,100. We're always transparent about this before you sign. We've built a great product and we're confident you'll stay — but we want you to know the terms going in.

Yes — a simple service agreement that outlines the terms we've described here: $175/month, 12-month minimum, what's included, and what happens if you cancel. No pages of fine print, no gotcha clauses. We keep it plain and readable because we want you to understand exactly what you're agreeing to.

Yes. Our lump-sum purchase option is $4,000 upfront, and you own the code outright. Content updates are billed at $100/hour. This option is best for businesses that prefer a one-time investment. Contact us to discuss which option makes more sense for your situation.

Most sites are live within 2–3 weeks. The process starts with a discovery call, then we design, build, and present your site for approval. Once you sign off, we launch. The biggest factor affecting timeline is how quickly you can provide us with your content — logo, photos, and the text you'd like on your pages. The sooner you get that to us, the sooner you're live.

Your monthly subscription includes up to 10 pages — typically Home, About, Services, Contact, and more depending on your business. Need pages beyond 10? We can add them for $150 per page, one-time.

With the monthly subscription, we own and host the code — you're licensing the website as part of the service. This is how we're able to build it with no large design deposit. If you cancel after 12 months and want to take the code, we can discuss a reasonable buyout. If you'd prefer to own from day one, our lump-sum option ($4,000) gives you full ownership of the code.

You don't need to — and that's the whole point. Unlimited updates are included. Just email or call us whenever you need something changed and we'll handle it, usually within one business day. We want you completely out of the technical weeds. Want to add a blog so you can post updates yourself? We can add that for a one-time fee of $200.

No problem. We'll build your new custom site, and once you approve it, we'll point your existing domain to it and get your new site live with minimal downtime. Your domain stays in your name throughout — you always own it. Your old site can stay up until your new one is ready to launch, so there's no gap in your online presence.

Yes. We can integrate third-party booking systems (like Calendly, Acuity, or Square Appointments) and payment forms into your custom-coded site. For full ecommerce stores, we build on a custom foundation or integrate with Stripe depending on your needs. Contact us to discuss your specific requirements and we'll give you an honest assessment of what's involved.

WordPress is the #1 target for hackers on the internet — over 90% of hacked websites run on it. Beyond security, WordPress sites are inherently slow because of plugin bloat and templating overhead. Page builders like Elementor and Divi produce messy, heavy code that tanks your Google PageSpeed score and frustrates visitors. We write every line of code by hand. The result is a site that loads in under a second, scores high on Google PageSpeed Insights, is extremely difficult to hack, and is completely unique to your business.

We build every site with a solid on-page SEO foundation: fast load times (Google's #1 ranking factor), clean semantic HTML, proper heading structure, meta descriptions, Open Graph tags, and clean URLs. We submit your sitemap to Google Search Console on launch day. Ranking competitively for keywords requires ongoing SEO work (which is a separate service), but you'll start with a technically perfect foundation that gives you every advantage.

Our custom-coded sites consistently load in under 1 second and score high on Google PageSpeed Insights — both mobile and desktop. We optimize every image, write lean CSS and JavaScript, use modern web standards, and host on fast servers. A fast site doesn't just please Google — it keeps visitors from bouncing and makes your business look professional.

You do — always. Your domain is registered in your name and stays that way. We never take ownership of your domain. If you already have one, we'll help you point it to your new site. If you need to register one, we'll guide you through that process, but you'll be the registrant and pay for it directly (typically $15–20/year). We handle the technical DNS configuration on our end once it's pointed to us.

Yes. Every site we build uses HTTPS (SSL encryption) — that's the padlock you see in the browser bar. We include SSL certificate management in the monthly fee. Beyond that, our custom-coded sites are inherently more secure than WordPress sites because there are no plugins, no database, and no attack surface for common WordPress exploits. We also monitor uptime and alert ourselves the moment anything looks off.

Yes — we're a U.S.-based web design agency headquartered in Colorado Springs, CO. We work with clients across the U.S. and Canada entirely remotely, and we're proud of it. You'll talk to a real person, not a call center. Your project won't be handed off to overseas developers. We're reachable by phone, text, and email — and we respond quickly.

After our initial call, we'll send you a simple checklist. Generally, you'll need: your logo (or we can help you get one), any photos of your business or team, the text content you'd like on each page (or notes about what you do — we can help write copy), and any color preferences or websites you like the look of. We guide you through all of it. You don't need any technical knowledge whatsoever.

We don't launch a site you're not happy with. Our design process involves your feedback at every stage, and we include multiple rounds of revisions. We've built enough sites to know how to ask the right questions upfront so we get it right the first time — but if something isn't clicking, we'll keep refining until it does. You won't be stuck with something you don't like.

Easy. Email us at hello@pikespeakwebdesigns.com or use the contact form on our site. For urgent issues — site down, something broken — we have emergency support and we respond fast. For routine updates like changing your hours or adding a photo, we turn those around within one business day. You'll never wonder who to call or wait weeks to hear back from someone.